Shipping | handling | returns
Shipping & handling
Shipping within the Netherlands & Belgium is free of charge on all orders.
Shipping worldwide outside the Netherlands & Belgium: € 19.-
Worldwide shipping - free of charge - on orders over € 75.-.
All prices include 21% VAT.
Please check our Returns policy here.
Items that are in stock will be shipped next business day. Please allow 2-7 business days for your order to arrive. Please note: overseas deliveries may take longer.
We are a small family business. We do not have our orders processed and dispatched 24/7. This means that compared to today's bigger online businesses, the lead time between order and actual delivery may be slightly longer.
We are convinced however, that our unique collection, our highest quality products, our personal approach, our shipping, handling and customer care, compensate for the possibility of any form of inconvenience.
Returns | Exchange procedure
Of course we love (and expect ;-)) you to be 100% satisfied with your purchase. However, if - for whatever reason (no hard feelings ;-)) - this is not the case, simply return the item(s) within 14 days after receipt. A refund will be issued as soon as the item(s) are received by us - in good order.
Item(s) that is/are returned, must be:
in their original packaging
in undamaged and unused condition
In case of a return, notify us through the RETURNS NOTIFICATION form below, beforehand.
Shipping fees outside Belgium or the Netherlands, are not refunded.